inspiration Tag

I Look Like an Imposter: An Open Letter Confessing My Secret Fears as an Online Entrepreneur

  |   Business Tips, Personal   |   99 Comments

Can we just admit it right now, please? Being a business owner is freaking SCARY. This blog post is for all the courageous biz heroes out there who are secretly scared to death: scared to get out of their introvert shell, scared of looking like a fraud, scared of burnout. You are not alone, and you should read this.

Dear Friends and Readers,

Do you ever want to write something terribly important to you, but no matter how many different ways you think about it, when you sit down to put words to the screen, you can't seem to make it sound like the mighty words living inside your brain?

That's where I am right now.

I suppose the only thing to do in these situations is to blurt it out and hope it doesn't come out sounding too ridiculous. Too rough around the edges. Too whatever.

(But you'll just have to forgive me if it does. ;))

So, for the lack of a better idea -- and, apparently, better composition skills -- that's what I'm going to do now.
...

Read More

The 39 Essential Customer Service Quotes for Online Entrepreneurs + Creatives

  |   Business Tips, Customer Service   |   1 Comment

The essential customer service quotes for online entrepreneurs and creative business owners. Inspiring and eye-opening, these quotes will transform how you run your business. Click to read + bookmark.

If there's one thing that applies to all of us hardworking, persevering, only-slightly-insane business owners who deal with clients and customers on a daily basis, it's most certainly this:

We all need inspiration.

An intoxicating dose of it.

We need her in order to fend off the lurking boogeyman all biz owners fear in their deepest bones (you may have heard of him -- he goes by Burnout).

We need her in order to improve.

We need her so that we can deliver our best.

(Which is recognized by all to be The Business Without Excuses, Grumbling, or Customer-Shaming.)

I know just how desperately we need inspiration because I need it, too. Without it I get tired. Maybe even a bit lazy.

You feel me, don't you?

It's why in this post today I'm specifically sharing with you those motivational customer service quotes that inspire me in my own business. (You know how I feel about customer service and being delightful online; it's something I strive for personally and believe in...

Read More