E-Books

Delight: The Digital Biz Owner’s Guide To Creating A Pro Client + Customer Service Plan (A Workbook)

  |   Business Tips, Customer Service, E-Books, Reputation   |   9 Comments

The complete guide to creating a customer service plan for your small business. Delight: The Digital Biz Owner's Guide To Creating A Pro Client + Customer Service Plan is for creative business owners, freelancers, Etsy shop owners, and entrepreneurs who want to get more clients + buyers + forever fans by delivering heroic service.

A long time ago (32 weeks, to be exact) in places far away (that would be Twitter, Instagram, + Facebook), I posed a question.

It went a little like this:

Screenshot 2015-10-27 14.12.34

After a lot of studious tallying by candlelight into the wee hours of the morning (not really), the answer was resoundingly clear.

"Create #2!" the masses cried.

It was a happy day, as you might imagine. (Oh, if all our future business plans could be so obvious.) But today? Oh today, my friends, is even happier.

That's because Delight: The Digital Biz Owner's Guide To Creating A Pro Client + Customer Service Plan is finally here. (And I can't wait for you to see it.)

What are the details of this one-of-a-kind workbook? Let me show you:
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